If you received your Globe Streamwatch package but never use it due to no signal or error in their system you should call directly the Globe Streamwatch customer service hotline at 7303749 and mobile hotline 09778399744
Now if you have problem with your broadband the best number to call is 121 and 7301010 or 7301000.
1 is the number for English
1 for broadband issue
2 for phone and internet issue
enter your area code 32 plus phone number 4906293
wait for the customer service